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My passion is to design user interfaces that are truly user-friendly and joyful to use.

I’m a soon-to-be graduate Master of Science (Tech.), majoring in Software and Service Engineering. In addition, my Bachelor’s studies in Engineering Physics and Systems Analysis have made me a problem-solving generalist. I’m looking for a dynamic company to write my master’s thesis in spring 2018, with the topic related to user-centered design of digital products or services. Before writing the thesis, I would like to begin working as a UX designer alongside three courses that I have left in the fall of 2017.

AREAS OF EXPERTISE

Understanding the users

The basis for building great products is to have extensive knowledge about the users. I have experience in gathering these valuable insights through user research and user testing.

Understanding the business

When creating value for the customers, the company interests should not be forgotten. It is important to be aware of the impact of design decisions on business. I know how to create business value with new digital technologies.

User interface design

For great products, you need a lot of ideas. When creating concepts, I like to start testing ideas quickly with a pen and a paper and proceed to higher fidelity prototypes after the fundamental elements have been defined. I have vision and an eye for detail.

Building products and services

Good communication and collaboration between all stakeholders and team members is the key to success. I take everyone into account and spark discussion. My strength is in design, but I do not hesitate to participate in development.

PROJECTS

8/2017 Solo project

Washing machine touch screen UI


This project was a designer candidate assignment for one company. The task was to design a touch screen UI for controlling a washing machine. In addition, the assignment had to be done in a working day (7,5 hours).


Thinking behind the solution

Visit the link below for details about the reasoning behind the design decisions

Washing Machine UI Report

3/2017–5/2017 Team project: 4 members

Usability evaluation of a healthcare mobile app


We evaluated the usability of the mobile app of a large Finnish private healthcare service provider. The usability evaluation included heuristic analysis, cognitive walkthrough, and usability testing done with real patients. We also wrote a report based on the problems we found. The company was really happy and positively surprised by the quality of our work and began implementing changes to the app based on our suggestions.

Heuristic analysis

We evaluated the iOS version of the healthcare app using Jakob Nielsen’s 10 usability heuristics. The focus was on parents with sick children and scenarios common to them. Each evaluator went individually through the screens relevant for the test scenarios applying the heuristics to find usability problems. Afterwards, we gathered the results and discussed about the problems found.

Cognitive walkthrough

Our team went together through the scenarios that involved tasks such as remote diagnosis with the iOS app. For each task, and subtask, we imagined if a novice user would be able to do the actions required for the task completion. Then we listed all the problems possibly encountered by the user.

User tests

We conducted the usability tests at the children’s clinic of the client. There, we asked parents that had come to the clinic with their children if they wanted to participate in testing of the app. One of us acted as the test instructor, one was video recording, one took notes on a laptop, and one wrote notes by hand to app screens printed on paper. We introduced the users two scenarios and tasks that they had to try to complete with the app by thinking aloud. Then we observed and took notes as the users were performing the tasks. After the test, we interviewed the users briefly about their experiences with the app.

Report

After the user tests, we wrote a Common Industry Format (CIF) report about the results including the expert evaluations and improvement suggestions. In addition, we presented the results of the usability evaluation for the healthcare company representatives. We got feedback from the company in which they thanked us from an excellent report and project. They said that it was really beneficial for them.

1/2017–5/2017 Team project: 5 members

Mobility service concept


During spring 2017, our team created a mobility service concept from scratch by following user-centered design process with two-week iterations. Two of our team members were international students. We started the project with user research to find out people’s problems related to mobility and in the end, we had a well-tested and validated mobility service prototype called JustaCar. JustaCar is a cheap average car rental company with the cars distributed across the capital region. OP and Elisa were the main sponsors on the course, and our group met bi-weekly with our mentoring company SC5.


My design

Not my design

Sprint 1 - Problems worth solving

Our first task was to find at least four interesting problems we could investigate. We began with brainstorming sessions and affinity diagrams, and came up with four research areas: moving items, in need of a vehicle, combining car with public transportation, and night-time travelling. Then we did 23 interviews in relevant locations such as bus terminals and IKEA. The problems we discovered under each area were: moving large items, parking is difficult in the centre of Helsinki, how to get a vehicle now and cheaply, and too few public transport shifts at night-time. After each sprint, a 5-minute pitch about the sprint findings was presented for the course participants, personnel, and sponsor representatives.

Sprint 2 - User groups, challenges and potential

During this sprint, we made 9 new longer open-ended in-depth interviews using a poster with several means of transportation to dig deeper into the topic. We asked the interviewees to tell about the situations where they use the different means of transportation and about their good and bad experiences with them. Then, we went through all the data from the 23 + 9 interviews and filled Value Proposition Canvases (VPC) with our findings for each customer segment identified. During the course, we used Business Model Canvases (BMC) and Javelin Board as tools to evaluate the concepts and keep track of the process.

Sprint 3 – Initial solution ideas

During this sprint, we decided to focus on the problems related to night-time travelling and getting a car when you need one as they seemed to be the ones with least solutions. We began the sprint with brainstorming session to come up with initial solution ideas. Then we picked the best ideas and created initial service concepts out of them. For the night-time travelling problem we created two solutions candidates: Taxi matchmaking service and Night-time minibus on call. For the get a car now and cheaply problem we created a solution candidate Distributed public cars.

Sprint 4 – Concept candidates

In this sprint, we needed to come up with 5-10 initial solution concept candidates based on our previous user research and even validate some of them. We created concepts such as P2P home delivery service, Night-time minibus service, “Tinder” type taxi sharing application, Neighborhood delivery/favor asking platform, Credit-based ride sharing system, Neighborhood car booking service, and Low-end car rental service. We got some validation from user research for P2P home delivery and Night-time minibus service, but the strongest support from users was for the Low-end car rental service.

Sprint 5 – Final concept

Based on the previous sprint, we decided to focus on the Low-end car rental service to develop it further and turn it into a prototype. During this sprint, we also investigated the business side of the concept and did some market research and business analysis to see if the service would be profitable. In addition, we interviewed used car dealers. At the end of the sprint, we had a concept of a service with used average cars distributed across the capital region, that you could book and open with a mobile application, drive wherever you want, and park in every district. We estimated that the service would break even with average use of 2 h/day per car with pricing of 5 €/h.

Sprint 6 – Prototyping and validation

During this sprint, we analysed our competitors, began designing the mobile application prototype, and validated the concept even further. We gave the distributed average car rental service a name JustaCar. Again, we interviewed users and showed them brochures of several current distributed car rental services with prices and a brochure of our service. The result was that they would choose JustaCar because of the cheapest price and they didn’t care if the cars were new.

Sprint 7 – Alpha prototype

We created and tested the initial prototype mobile application of JustaCar and began online marketing during this sprint. I personally made the screens with Balsamiq and created the prototype with InVision. Then we tested the prototype with users and made improvements based on the feedback. We also validated the service concept further with interviews. In addition, we made a landing web-page and a Facebook group for JustaCar to get even more user data and feedback.

Sprint 8 – Beta prototype

During this sprint, we refined the mobile application prototype of JustaCar and did user testing of the application and the whole customer journey. I was mostly responsible for making the higher-fidelity prototype of the application with Sketch and InVision. After the prototype was ready, we recruited users for testing the service with a real car. We did 8 user tests in which the users had to book the car with the mobile application, locate the vehicle, drive it, park it, and end the reservation.

Sprint 9 – Final presentation

During the final sprint, we analysed the markets and the business more thoroughly and created nice visualisations and presentation of the service to be shown at the Design Project Gala at Elisa. We investigated how many potential customers there are in the capitol region, did the business cash flow analysis more in detail, and analysed our competitors. Finally, we made a compact 5-minute pitch introducing the whole JustaCar service concept, including user research, business analysis, and validation.

12/2016–2/2017 Team project: 3 members

Online game store


Our project topic was to develop an online game store for JavaScript games. Registered developers can add their games to the service and set prices for them. Registered players can buy games on the platform and then play purchased games online. We used Django framework to build the application and Heroku for deployment. The project wasn’t graded based on the visual appearance or UX, therefore we mainly focused on the functional requirements. Project details can be found from the README file in GitHub. Test accounts' usernames and passwords for the website are user:user and dev:dev.


11/2016–12/2016 Team project: 3 members

Smart home iOS app prototype


On User Interface Construction course, we learned about the principles of designing different user interfaces. Our group assignments’ topic was smart home. In the first assignment, we designed a command line user interface (CLI) to control your smart home with Telegram. I was responsible for the second assignment “Platform-specific UI” in which I designed the Smart home iOS app prototype. The third assignment “Responsive UI” was done by the other group members.


Visit the link below for more details about the Smart Home iOS application prototype

iOS App Report

Although it says on the report that the prototype was designed together, I actually did it myself and wrote the report also. The reason for this was that our group had to do also a responsive web page prototype in a very short time. Therefore, we decided to divide the workload.

Visit the link below for more details about the command line interface (CLI) for smart home

CLI Report

10/2016–12/2016 Team project: 4 members

Customer scene investigation


In this project, we began the user-centred design process by applying user research methods to gather user requirements for possible development. Our team’s customer was a small brick-and-mortar store selling special sports equipment at Kallio, Helsinki. First, we did a contextual study at the customer’s shop observing and interviewing visitors and staff. In addition, we did an online questionnaire. Next, we analysed our field work results with various user research and qualitative data analysis methods. We also analysed the customer’s online store. Finally, we communicated the data and problems found with short presentations to the customer manager and course participants.

2/2016–5/2016 Solo project

Railroad track building game


I used Python and PyQt4 to develop a railroad track building computer game. The game has a graphical user interface for the user to pick up various railroad track pieces, place them on the board, and connect them. The program identifies if the track pieces form a loop. The user can also save and load built tracks.


CONTACT INFORMATION

Interested in working with me?

Please feel free to contact me for any further information.

PS. This page is responsive.

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